Legal
Andromedasino Privacy Policy
How we collect, use and protect personal information for players across Australia.
Our Approach to Your Personal Information
We treat the personal information you share with us as something we are responsible for protecting, not merely collecting. This Andromedasino privacy policy sets out what we gather when you register, how we use it to run your account, and the choices you keep over your own details. We write it in plain terms because a privacy notice nobody reads defeats its own purpose.
When you create an account with us, we ask for details that let us confirm who you are and keep your account secure, such as your name, date of birth, email address and contact details. We also keep records of how you use our site, including login activity and the preferences you set, so that the experience stays consistent each time you return. None of this is sold to outside marketers, and none of it is used for anything beyond running the service you signed up for.
Why We Collect Data
We collect information for a handful of clear reasons: to verify your identity, to operate your account responsibly, to communicate with you about your activity, and to meet our own record-keeping obligations. We do not request information beyond what these purposes require, and we review what we hold from time to time to keep that promise true.
How We Use and Share Information
We use the information we hold to keep your account running smoothly, to respond when you contact us, and to apply the responsible gambling tools described on our responsible gambling page. We may share limited information with service providers who help us operate the site, but only to the extent needed for them to perform that function, and never as a general data sale.
If you use our site on a phone or tablet through our mobile casino, the same privacy principles apply regardless of the device you choose. We do not maintain a separate privacy standard for mobile sessions; the protections described here follow your account everywhere you sign in, including through our login page.
Cookies and Similar Technologies
We use cookies and similar technologies to remember your preferences, keep you signed in securely, and understand how our pages are used so we can keep them working well. Full detail on what these technologies do and how to manage them sits on our separate cookie policy, which this page does not repeat. You can adjust cookie settings in your browser at any time without losing access to your account.
Can I ask what personal information you hold about me?
Do you share my details with third parties for marketing?
Data Retention and Security
We keep personal information only for as long as it serves the purpose it was collected for, or as long as we are required to retain it for record-keeping reasons. When information is no longer needed for either reason, we take steps to remove it from active systems. We apply reasonable technical and organisational safeguards to protect the information you share with us against unauthorised access.
No method of storing or transmitting information is entirely without risk, and we are open about that rather than making promises we cannot stand behind. What we can say is that protecting your details is treated as an ongoing responsibility, not a one-off setup task completed when your account was first created.
Your Choices and Rights
You can ask us to correct inaccurate information held on your account, and you can ask questions about how your data is used at any point during your time with us. Where you have concerns about a specific use of your information, raising it directly with us is the fastest way to have it looked at. We encourage you to reach out rather than assume a setting cannot be changed.
Keeping Your Account Details Current
Accurate information helps us protect your account and respond to you correctly when you get in touch. If your email, contact number or other registered details change, updating them promptly keeps the safeguards described in this policy working as intended.
Questions About This Policy
This privacy policy sits alongside our other site policies, including our terms and our cookie policy, and together they describe how your relationship with us works. If anything here is unclear, or if you want to understand how a specific piece of information is used, contacting us directly remains the simplest path to an answer. We would rather clarify a point than leave a visitor guessing at what a clause means.